The National Telecommunications Commission (NATCOM)
The National Telecommunications Commission (NATCOM) was established by an Act of Parliament in 2006 to regulate the Sierra Leone telecoms sector, protect consumer interest and ensure fair competition among service providers. The current Board of Commissioners of NATCOM headed by Dr Prince Alex Harding is perhaps the fourth in a row since the Commission became fully operational in April 2007. The day–to–day administration and management of the Commission is entrusted in the office of the Director General headed by Mr. Maxwell Massaquoi.
NATCOM'S Mission & Vision
The Commission’s Mission and Vision are contained in its Five-year Strategic plan as follows:
Mission
To foster a progressive and enabling environment for the development of the ICT industry in Sierra Leone
Vision
To be a leading ICT Regulatory in sub-Sahara Africa
Telecommunications
Telecommunications Service means service of any description provided by means of any transmission, reception of signals by wire, radio, optical, or other electromagnetic
Reguatory Administration
To generate and administer Licenses/Authorizations for approved services. To set up and enforce standards for communications and ICT Systems. To validate services and verify tariffs where necessary, and To ensure the proper administration of the National Numbering Plan.
Complaints Process
Predatory marketing and unfair services, Inflated or unexplained post-paid billing charges, Malpractices in pre-paid charges, Scratch-card and voucher failures...
Legal & License
The Commission operates a technology neutral licensing regime and has issued the following licences: Second Generation Licence for Mobile Telecommunications - 2G
Fibre Optic
The Governments idea to take full ownership of the project is currently paying dividends to the public while many continue to enjoy a free flow of fast and reliable internet service. The decision taken by the Government to ensure that Sierra Leoneans own the Submarine Fibre Optic Cable was a way of enabling a positive environment in which the private sector can flourish.
Online Applications
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Network Tariffs
A telecommunications tariff is an open contract between a telecommunications service provider and the public.
Public Notiices
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